Kássia Neves is a communicator and published author with nearly a decade of experience in communications focused on human rights. As a public servant in Brazil, her home country, she worked at the Federal Public Defender’s Office (DPU), focusing on making complex legal concepts accessible to the public. Storytelling, plain language, and UX design principles were her main tools in ensuring information was accessible to those who needed it the most. Her work contributed to DPU becoming one of the most digitally engaged public defender’s offices in Brazil, with an Instagram audience of over 80,000 followers. She has also worked as a volunteer supporting people with disabilities and individuals experiencing homelessness. Kássia lives in Ottawa, and her loyal dog, Fufi, helps her manage misophonia and sensory processing sensitivities.